Befrienders centres offer confidential emotional support to anyone in crisis.
The main aim of the centres is to give emotional support to people when they are suicidal. The centres also alleviate misery, loneliness, despair and depression by listening to anyone who feels they have nowhere else to turn.
The people who run the centres – Befrienders – are volunteers who have all been specially trained. The work is non-political and non-religious, and volunteers do not try to impose their convictions on anyone. They simply listen.
The fact that someone has been in contact with a centre – whether by telephone, letter, email, internet chat, SMS text message or in a face-to-face meeting – is strictly confidential. So too is everything that the person tells a Befriender. Some callers prefer to remain anonymous – and that’s fine.