It is even more encouraging to report that over 31% of the visits resulted in contacts to member branches with 64% visiting member websites, 16% making Email contact, 15% making phone contact and 3% making skype call contact. We are continuing to add more languages to the Help App to improve our connectivity. Our BW Website received 1,784,370 visits during the period July 2019 to July 2020, up from 871,367 visits from July 2018 to July 2019. We are constantly updating our website to ensure that it remains current and topical.


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